RESPONDING TO INQUIRIES FROM BANKING AND PAYMENT INSTITUTIONS
We help prepare responses, gather the necessary documents, and support you throughout a bank or payment institution review.
We support companies throughout their interactions with financial institutions.

WHEN WE CAN HELP
The bank has requested
additional documents
The bank has requested confirmation of the source of funds
The bank has requested confirmation of the source of wealth
KYC information needs to be updated
The bank is conducting
Enhanced Due Diligence
An explanation of account transactions is required
There is a risk of restrictions being placed on banking services
A business partner is conducting Compliance Due Diligence
WHAT THE SERVICE INCLUDES
Request Analysis
We review the requirements of the bank or financial institution.
Preparing Responses
We prepare responses and supporting cover letters.
Preparing Supporting Evidence
We help gather the documents and other evidence required to support your explanations.
Communication Support
Where necessary, we assist with correspondence and negotiations.
Preparing AML Documentation
If the bank requires internal policies or procedures, we help prepare the necessary documents.
MOST COMMON REQUESTS
Confirmation of Source of Funds
Confirmation of Source of Wealth
Description of the company’s business activities
Client information
Supplier information
Explanation of the purpose and economic rationale of the transaction
Information on beneficial owners
AML documentation
PRICING
Bank Request
Analysis
from €250
Support with Enhanced Due Diligence
from €500
Comprehensive Support for a Bank Compliance Project
custom pricing
OUTCOME
✓ Prepared documentation package
✓ Reduced risk of account restrictions
✓ Clear and appropriate communication with the bank
✓ Compliance with the bank’s review requirements
FREQUENTLY ASKED QUESTIONS
It is information and documentation confirming the origin of the funds.
It is information and documentation confirming the origin of the business owner’s overall wealth or capital.
Yes. However, inaccurate or incomplete responses may lead to additional questions and delays.
Yes. We support clients throughout enhanced due diligence reviews conducted by banks and financial institutions.
The request should be reviewed carefully, and all required information and documentation should be prepared and submitted within the specified timeframe.
Yes. If a company fails to provide the requested information or provides incomplete information, the bank may restrict its services or decide to terminate the business relationship. We help prepare documents and responses in line with the bank’s requirements.

HAVE YOU RECEIVED A REQUEST FROM YOUR BANK?
Contact us for an initial assessment of the expected costs and timeframe.
